Terms and conditions
Version dated 16 September 2026
These terms govern access to and use of Inspectra. By creating an account, you accept them. Together with the order and the privacy statement, they form the entire agreement between you and the Provider.
1. Definitions
- Provider: Gilles Monferini, sole proprietorship trading as “Inspectra”, Rue des Alpes 42, 1700 Fribourg.
- Service: the Inspectra application, accessible at app.inspectra.ch, and its features.
- Client: the individual or legal entity that subscribes.
- Organisation: the Client’s workspace, containing its data and users.
- User: any person to whom the Client grants access to its Organisation.
- Client Content: everything the Client and its Users enter or upload to the Service, including files, reports, measurements, photographs, their own clients’ data and imported documents.
2. Purpose of the Service
Inspectra is management and report-writing software for inspection bodies working on low-voltage electrical installations. It provides scheduling, inspection reports and safety certificates, measurement reports, defect files, invoices with Swiss QR-bills and archiving of validated documents.
What the Service is not. Inspectra is a working tool. It does not perform inspections, make technical judgements or replace the inspection body, its expertise or its responsibility. The Client remains solely responsible for the accuracy of findings, measurements, deadlines, inspection intervals and signatures, and for ensuring that its documents meet legal and regulatory requirements, particularly the Ordinance on Low-Voltage Electrical Installations (OIBT, SR 734.27) and standard SN 411000.
The finding texts, references to the standard and suggested severity levels are drafting suggestions. Their relevance in any given case is for the professional to assess and verify before validating the report.
3. Contract formation and account
The contract is concluded when the Client creates an account and accepts these terms. The Client warrants that the information provided is accurate and that it has authority to bind the entity on whose behalf it subscribes.
Login credentials are personal. The Client is responsible for keeping them confidential and for all use from its Organisation. It must promptly report any misuse of which it becomes aware.
4. Free trial
The Service is available for a fourteen-day trial, without a credit card or commitment. After this period, access to paid features is suspended until a subscription is taken out. Data entered during the trial is retained and becomes accessible again upon subscription, within the retention periods set out in section 11.
5. Pricing and billing
The subscription costs 19.90 francs per month per inspection body, or 199 francs per year. Each additional team member attached to the Organisation is charged at 12 francs per month. All prices are inclusive of all taxes: the Provider is not subject to VAT, so no tax is added to the displayed amount.
Payment is by card through Stripe. The subscription is payable in advance for the entire selected period. Prices may be changed; any change is announced at least 30 days in advance and takes effect only from the following period. A Client who rejects a change may cancel before it takes effect.
6. Term and cancellation
The subscription is concluded for the selected period and renews automatically. The Client may cancel at any time through their account; ordinary cancellation takes effect at the end of the current period, without a pro rata refund. No notice period is required. This exclusion of refunds does not apply to termination for a substantial malfunction under section 8 or to rights arising under mandatory law.
The Provider may suspend or terminate an account for non-payment following a reminder, clearly abusive use or a threat to the Service’s security. Except in urgent cases, it will notify the Client and allow a reasonable period to remedy the issue.
7. Client obligations
- Use the Service lawfully, particularly regarding the protection of its own clients’ data.
- Do not upload unlawful content or data that the Client is not entitled to use.
- Do not attempt to access another Organisation’s data or bypass technical restrictions or subscription tiers.
- Do not resell, rent out or make the Service available to third parties outside the Organisation.
- Check documents before validating, signing and sending them.
8. Availability, maintenance and developments
Inspectra is independently developed and operated by Gilles Monferini under the Inspectra name. The Service evolves regularly. Despite testing and maintenance, malfunctions, interruptions or incompatibilities may occur. The Provider does not guarantee uninterrupted operation or complete freedom from errors. Expressly agreed services and mandatory provisions of applicable law remain unaffected.
The Provider uses reasonable efforts to keep the Service accessible. Interruptions may occur due to maintenance, updates or third parties on which the infrastructure depends.
8.1 Connectivity and offline work
An internet connection is required to create a project, prepare its documents on the device, perform final validation and send documents. Projects previously opened with a connection and fully prepared can be edited offline on the same device, within the limits of the available functions. Entries are stored locally and transmitted when connectivity returns. The Client keeps the application open and waits for confirmation that the changes have been saved before continuing the project on another device. While entries remain only on the device, the Client keeps using the same account and does not clear the browser data.
The Service supports Chrome, Edge and Safari on computers and phones. Firefox is not supported: its printing engine does not render the official documents correctly.
8.2 Reporting and correcting malfunctions
The Client may report a malfunction by email to contact@inspectra.ch or by WhatsApp at +41 79 174 35 36. As far as reasonably possible, the Client provides a description of the problem, the steps needed to observe it and useful details of the device and browser used, without disclosing secret credentials. The Provider examines the report diligently and promptly requests any essential missing information.
The Provider uses reasonable efforts to correct malfunctions, taking account of their severity and consequences for users. For a malfunction attributable to the Service that prevents or substantially impairs the use of an agreed essential function, the Provider undertakes to provide a correction or a reasonable workaround restoring that use within 30 calendar days of receiving a report sufficiently detailed to allow examination. Failure by the Provider to acknowledge receipt does not postpone the start of this period. A workaround must not impose additional costs or disproportionate constraints on the Client.
If, at the end of this period, the substantial malfunction persists without a correction or workaround meeting the conditions above, the Client may terminate the affected subscription in writing with immediate effect and obtain a refund of amounts prepaid for the period after that termination. A mere reply or the start of work is not sufficient to exclude this remedy. This mechanism does not limit the Client’s other rights under mandatory law or any other rights granted by these terms.
8.3 Improvement requests and reserved rights
Requests for improvements, customisation or new features are assessed according to their relevance and technical feasibility. Implementation and timing are not guaranteed unless expressly agreed. This distinction does not allow a defect in an already agreed function to be reclassified as an improvement request.
The Provider may develop the Service further. It will not remove an essential feature without giving the Client reasonable notice.
Nothing in this section excludes or limits the Provider’s liability for wilful misconduct or gross negligence, or in any other case where such exclusion or limitation is prohibited by applicable law.
9. Client Content, ownership and export
Client Content remains the Client’s property. The Provider acquires no rights to it other than the strictly limited right to host and process it to provide the Service.
The Client may download its archived reports as PDFs at any time. Its documents are never locked into the Service.
10. Validation, archiving and evidential value
A validated report is locked by the server, a SHA-256 fingerprint of its content is calculated and a fixed PDF is stored in the archive. Each validation creates a retained version with its fingerprint and list of changes. Any unlocking by the Organisation’s owner is logged.
This mechanism is a technical means of evidence: it can demonstrate that a document has not been modified after validation. It is not a qualified electronic signature within the meaning of the Federal Act on Electronic Signatures (ZertES, SR 943.03), nor is it equivalent to one.
11. Data retention and return
After the subscription ends, the Organisation’s data is retained for one year, during which the Client may export it. After that, it is irreversibly deleted, including backups within their rotation periods. The Client may request earlier deletion.
12. Liability
The Provider is liable for damage caused through its fault. Its liability per calendar year is limited to the fees actually paid by the Client during the twelve months preceding the damaging event.
To the extent permitted by law, lost profits, business losses, loss of customers and indirect damage are excluded. Under Article 100 of the Swiss Code of Obligations, this limitation does not apply to wilful misconduct, gross negligence or personal injury.
The Provider is not liable for the consequences of an improperly performed inspection, an incorrect finding or measurement, a wrongly assessed deadline or a document sent without checking. Nor is it liable for data entered by the Client or its accuracy.
13. Processors and confidentiality
The Provider uses processors for hosting, payment and email delivery, as listed in the privacy statement. It requires them to provide a level of protection equivalent to its own.
Each party keeps the other’s non-public information confidential during the contract and for five years after it ends.
14. Force majeure
Neither party is liable for a failure caused by an event beyond its reasonable control, such as a disaster, a major infrastructure provider outage, a widespread network failure or a decision by an authority.
15. Changes to the terms
The Provider may amend these terms. Any material change is announced at least 30 days in advance by email or within the Service. Unless the Client cancels before it takes effect, the change is deemed accepted.
For existing contracts, this revision applies only after the Client has been informed and the notice period and arrangements above have been observed. It has no retroactive effect on rights and claims arising before it takes effect for the Client.
16. Final provisions
If a provision is invalid, the others remain valid, and the invalid provision is replaced by the lawful provision closest to its purpose.
The contract is governed by Swiss law, excluding conflict-of-law rules and the Vienna Convention on the International Sale of Goods. Exclusive jurisdiction is in Fribourg, subject to mandatory places of jurisdiction.